Company Policy

Warranty Information

We stand behind our work. Every projector repaired by Projector Service BD carries a 90-day warranty. If the same problem comes back within 90 days, bring it to our shop or send it to us by courier and we will fix it free of charge.

The warranty does not cover physical/impact damage, water or sand damage, units that show signs of tampering, the projector lamp (bulb), or cleaning services.

Service Area

We serve customers all over Bangladesh — walk-in at our Dhaka shop or by courier from any district. We do not accept international shipments.

Estimates

Estimates are free. If we find additional faults during the repair, we will call you with a revised estimate and we never continue the repair without your approval.

Payments

We accept cash, mobile banking (bKash, Nagad, Rocket) and credit/debit cards. Schools, universities and companies can also work with us through a purchase/work order — please contact us before sending the projector.

Pick-Up Policy

We will notify you as soon as your projector is ready. Please collect it within 90 days of repair; we are not responsible for equipment left longer than 90 days and may dispose of it after that time.

Return Shipping

For customers outside Dhaka, return courier charges are paid by the customer. We send parcels through SA Paribahan or Sundarban Courier. If you prefer a different courier, just let us know. We are not responsible for courier delays caused by holidays or bad weather.